Route: YYZ-YVR
Date: a few days ago ...
https://flightaware.com/live/flight/...200Z/CYYZ/CYVR
Flight #: AC103
Depart: 07:32
Arrive: 09:08
Equipment: B788
Cabin: J
Seat: 4A

https://www.youtube.com/watch?v=CRKfq6KEles

Pre departure

Was check in quick and efficient? Had to wait about 10 minutes, only three agents on duty
Did you use priority security (if eligible) and if so, was it quick and efficient? yes, but security not too busy when arrived, got through in about 10 minutes
Did you use the Maple Leaf lounge and if so, any feedback in regards to service, food and drinks? Yes - nice to have more than ’continental’ breakfast (but crowded at this time)
Was priority boarding offered (if applicable to your status) and efficient? Yes
If there was a delay, did the gate agent provide timely updates? no delay

Onboard - J cabin:

Were the crew professional & well groomed? Yes
If there was a delay, were you provided with timely updates? delay due to de icing, no announcement
Was the IFE activated on the ground? yes
Was a pre-departure beverage offered on the ground? Yes
Did crew offer to hang your jacket? no, not offered
Were newspapers & menus distributed and meal orders taken (Please specify when meal orders were taken - on the ground or in the air)? Yes, in the air
Did crew offer a hot towel prior to the meal service? yes
Approximately how long after take off did it take for the first meal service to be completed? (From takeoff to all items collected) approx 45 minutes
How was the quality of all the meals? I got my selection: omelette rubbery and tasteless, chicken sausage not much better, fruit o.k.
Did the cabin crew continiously top up the beverage of your choice throughout the flight? Yes


Summary
_______

The load was 20/20 in J. Service was good and arrival was on time despite delay for de icing. My bags had priority tags and were among the first bags out. Overall, an enjoyable AC flight free of incident. Enjoyed the 'Dreamliner'.