FlyerTalk Forums - View Single Post - The "Please post your Le Club Elite experiences" 2015 master thread
Old Jan 15, 2015, 7:04 pm
  #13  
zehbra
 
Join Date: Sep 2013
Location: ZRH
Programs: QR Privilege Club Gold; Accor LeClub Platinum
Posts: 658
Pullman Kuching

For reference only, see full report here

Name of the hotel:
Pullman Kuching

What is your Le Club status?
Platinum

- Were you (or for multi-stayers were you generally) happy with the hotel/stay?
Yes, mostly.

Which room did you book and which upgrade did you receive?
Booked Superior, got Deluxe (after a struggle, see dedicated thread for details)

How are the rooms?
Spacious, both superior and deluxe. Normal Pullman equipment

What was good and what was bad?

Good:
- spacious rooms
- nice lounge
- bowl of fruit and cookies

Bad:
- no proper recognition at check in (unprofessional staff)
- inconsistent service (one night there was turn down service, another there wasn't)

Did you get club lounge access? How was the lounge?
yep, splendid lounge with wonderful attendants!

What about welcome drinks, welcome amenities or any other special perks?
Mocktail voucher for lobby bar for 2 pax, didn't use it.

Value for $ or Vouchers? Would you return?
Booked during private sale, extremely good value! Would definitely return, albeit with a bit more insistence at check-in to get what I deserver according to LCAH status :=)
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