just put my first trip on hold.... It's been a while since I've really done anything with US (well about 10 months) and I forgot how painful it could be.... first they were too busy to take calls so it took me a while to get into the queue... once in the queue I got disconnected twice.. the first agent wasn't receptive to my offerrings of flights, trying to find other options.. the second seemed ok but then we got cut off.. finally I found an angel who knew exactly what I was trying to do and had zero problems.... 5 hours after the first attempt I had this on hold:
AA JFK-SFO F
JL SFO-HND F
stopover
JL HND-TSA C
destination
CX TPE-HKG-NRT C
JL NRT-JFK F
My hope is that CX F opens up on the return... but sorry if it's been answered recently but I'm not as up on this thread as I was... have people been able to get changes made to itineraies (even with the fee) or have agents insisted that the ticket would need to be canceled and rebooked?
thanks
FDW