Originally Posted by
hillrider
Yes, it is that way.
And then they charge you a "phone reservation" to add insult to injury (or is it injury to injury?)
And it is not clearly disclosed anywhere.
Actually, it is, on one aa.com web page from a hyperlink
about booking flight awards.
Let me parse it for you.
Ticketing Service Charge
(Waived for AAdvantageŽ Executive Platinum members)
Ticketing Service Charge applies when ticketing via Reservations, American Airlines Travel Center or Airport Ticket Office
Making Flight Award Reservations on AAdvantage Participating Carriers or oneworld Airlines
For travel on American Airlines, airberlin, Alaska Airlines, British Airways, Finnair, Hawaiian Airlines, Qantas Airways, Royal Jordanian Airlines, or US Airways select the "Book Now" button above or log in with your AAdvantage number and password. You may also log in with the email address associated to your AAdvantage account. To use this alternate login feature, the email address should be unique and not associated to more than one AAdvantage account. You may select "Redeem Miles" from the Home Page. You may also book an award by selecting "AAdvantage" then "Redeem Miles."
For travel on other airline participants, contact AAdvantage Reservations at 1-800-882-8880 or your local reservation office. Service charges may apply.
Save the faux outrage.
http://www.aa.com/i18n/AAdvantage/re...servations.jsp