Up until now I have been very pleased with MyPoints and was able to convert 15,000 to Hilton Honors points last year, but now I am experiencing the same thing you are with missing posts. I have over 2,000 points from holiday purchases and promotions that have yet to post and all are past the 30 or 45 day waiting period. I have had no replies -- other than the automatic email -- to my inquiries, so I guess I will have to call. Any idea where the phone number may be found?