Some colleagues booked with Accor using BCD travel (our corporate policy says you must book using BCD travel) and got no points. Hotel claims this is Accor's policy. I know it's common for hotels not to grant points when booked through Booking.com or similar sites but BCD travel is just a business travel agency so this surprises me.

I just started working here and only stayed with Hilton up till now. Also booked throught BCD travel and got points as expected.

Anyone else experience with BCD travel & Accor?