<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by YVR guy:
I bought a $1560 web fare ticket. Turns out that AC charged this fare 3 times in the same day to my VISA card. Apparently they've recently been experiencing a bug in their system.
I've faxed them my credit card statement for a refund of the 2 erroneous charges. That was 1 week ago and still no credit has come through. Has anybody else had this problem? How long do they take to credit your account?
A very annoyed Vancouverite....</font>
No, it's not an over charge, it's the new Aeroplan Triple MILES promotion --They just charge you 3 times, and voila-you get three times the aerogold points!
But seriously though..that's crappy--have you escalated the matter in the Air Canada call centre ?