Update: Called BA and they refused to add 1 point to my account -- told me to use the online shopping portal.
Also just tried rewards for thoughts, got the following message:
Thank you for your interest in participating in our surveys. Unfortunately we are unable to record your participation due to one or more of the following reasons:
You or someone else using the same computer has already participated in this survey.
The country under which you are registered does not match the location of the computer you are currently using.
Sometimes, if interviews are rushed through they can't be used and you may not be eligible for the survey reward.
Our security system detected that someone using this computer engaged in irregular activity.
A suspected or actual violation of our terms and conditions.
Looking into the other options listed here and in other threads...