Originally Posted by
chaser123
I always thank them when I make a payment, and tell them i love this "feature" and this is why I use Citi. One time the Citi rep replied that they don't allow debit card payments for everyone. She just said they do it for select customers. I love how easy and happy they are. They even keep my debit card on file. I have been a customer for a very long time. They wew my forst card over 20 years ago, with $500 limit. (Oddly, that card only has 12k limit now, but every account I open has over 30k limits)
I think I always get connected to an "elite" specialist when I first call in on my exec card and others, but is there a,way to know for sure without outright asking "are you an elite specialist"