Originally Posted by
mc1973
It's nothing to do with greed, if you are entitled to it you should claim, most airlines are now making some sort of provision for it anyway so they aren't out of pocket. I should also add that the treatment some people (I included) have had in the event of delays and downgrades is shocking and this sort of treatment is pushing people to claim and ensure they get paid, a better approach from airlines may have seen a softer approach from customers (ie not everyone claiming) in the event of delays and downgrades.
I personally think the €600 figure per person for delays is too high but i don't write the regulations.
Problem is that I have seen people arguing (here on FT and elsewhere) for compensation based on minutes - arguing against airlines 2:59 delay and their own 3:01 etc.
Another problem is in the amount. Sometimes the amount of compensation is higher than the fare paid. Sometimes it is significantly lower than fare paid... Again have seen people demanding full compensation on flights where they paid ridiculously low fares of several Euros or pounds...
Whether €600 is too high depends... I paid over A$6000 for MEL-SIN-BCN||ZRH-SIN-MEL. My return to MEL was delayed by 13 hours. Those who flew only to SIN were delayed slightly over 4 hours... Theoretically, the compensation should be €600 for all of us. Fair? Do I really want to get flamed here? No, not fair in my opinion...
Getting even more into trouble, should the compensation be some sort of percentage of fare paid? I personally feel it's not fair to give same compensation to someone who paid one tenth of what I paid... But then again, I see the argument... Spank me please!