especially with his being a high status Bly Skywards member
Oh, I didnt catch that fact.
The OP can afford to stay in a suite at the Ritz HK, I would have assumed he would have some kind of higher status.
When I pay approximately $5,000 USD for a 8 nights stay in a hotel, then yes by human nature my expectations will be high.
Just for every one's knowledge, after my stay at the RC, I am now a silver member, so I do expect a special treatment from RC.