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Old Dec 4, 2003 | 5:34 pm
  #14  
chrisny2
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by jerry crump:
I personally think the BBB is a joke. Does anyone know of anytime that they acomplished more than the same amount of time spent contacting the company.</font>
Not to get too far off topic, but the BBB worked great for me. I was having a problem with Continental Airlines. I emailed them and got a totally idiotic response from the President's Club Service Center. I filed a compliant online with the BBB of Houston and received a phone call from CO Headquarters the NEXT DAY that straightened out my problem (resolution: they extended my PC membership one month.) So I think that certain companies probably take the BBB more seriously than others.
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