Originally Posted by SFO 1K

We are arriving HNL on United (Gate 9 at the moment) and connecting to Hawaiian to fly to Kona. One member of the party is mobility limited (can walk, but with assistive device). Is the Wiki Wiki bus available immediately above the UA gates (same level as United Club) or do we have to go to the area near bag claim and then take the escalator up to the 3rd level to catch the bus? Trying to minimize walking for them as much as possible. Thanks!