FlyerTalk Forums - View Single Post - Using Regional Upgrades on Delta (pre 2/1/2022)
Old Jan 13, 2015, 12:52 pm
  #163  
Centurion
 
Join Date: May 2002
Location: Arizona
Posts: 5,689
I recently flew out of SXM. I was frustrated because I called Delta PM desk and asked if the Airport contracted out staff? I was told by the PM agent that no they are Delta employees. I figured it was a small airport and funny things could happen as I felt as if someone somewhere was doing things like they did in the old days. I am not sure where but strings could have been pulled at corporate or SXM but I felt as if someone was keeping two seats upfront for someone and I am not going to divulge how I came to this conclusion. When I arrived to Delta counter low and behold everyone had Signature Air name tags. I was helped by a very nice man named Shaun who was able to get my RU to clear after about a 30-40 min phone call with Delta. Shaun asked if I could step aside while he multi tasked and checked in other passengers. Eventually he got me wait listed and I cleared at the gate.
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