FlyerTalk Forums - View Single Post - BA customer service is the worst in the world
Old Jan 12, 2015 | 1:37 pm
  #93  
vishalgupta22
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Join Date: Mar 2011
Location: BOS
Programs: BA Gold, AA Platinum, SQ Gold, Marriott Titanium
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Originally Posted by Only1BD
+1 Sadly yet to find a call centre in India that is truly worthy of being a centre of assistance, never mind excellence; not that they are necessarily great elsewhere. At least that is one area of 'service' BA can't enhance away any further
I am reasonably sure there are teams around looking to find places where call center experience can be "Enhanced to new levels". Who knows there may be a hidden country under the pacific and people there may be willing to man the phone line for peanuts (literally).
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