Originally Posted by
vbroucek
Compensation for what? You purchased J and flew in J. There is no guarantee of specific hardware anywhere in your contract (ticket) with SQ...
Only technically.
You purchased a decent J product and got ripped off and cheated by getting an absolutely substandard, ridiculous excuse for a J product instead.
It's not a question of legal issues or contracts. If you purchased the product offered and got crap in return then as a customer you will never deal with Singapore Airlines again. Even if you don't take them to court - like most people cheated by the Singaporean carrier probably wouldn't - those people will always treat Singapore Airlines like thieves and never fly with them again.