Originally Posted by
Annalisa12
You got to your destination. That's the no 1 point in my eyes. Doesn't matter what seat your travelled on. Yeah it's a bummer getting an inferior product than you thought you were getting but end of story. Sorry.
I disagree. For example if I wanted to fly from LON to SIN and just wanted to take Business Class with the view of just getting to my destination then why wouldn't I just take the cheapest non-stop which is probably BA.
One wouldn't because British Airways business class is a crap experience. The OP clearly chose Singapore Airlines partly because of the hardware and the excellent seat that it is and he didn't get it.
I do not understand the clinging to Terms and Conditions and lack of sympathy with the OP.