FlyerTalk Forums - View Single Post - Is it more effective to roll complaints into a single email or split them up?
Old Jan 10, 2015 | 10:43 am
  #6  
Often1
Suspended
 
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,253
If it wasn't important enough to raise at the time, it isn't important enough to raise now. The seats are the same size and overflowing what passes for an arm rest is not acceptable.

Before the doors close, insist on a resolution and make it clear that you will follow up as the FA isn't following the required process.
Often1 is offline