Because of weather, my flight from JAX to EWR was canceled on Jan 6 and I was put on JAX-IAD-EWR. My luggage was originally tagged for EWR direct and then it was retagged manually. Consequently, it was left at IAD and I had to file a claim. They said it would be 24h (which it usually is), but now I was told on the phone that due to severe delays the delivery window for the New York metropolitan area is 2-3 days.
Did anyone else have similar experiences with the EWR luggage recently? I am beyond frustrated at this point. Wheresmysuitcase.com does not have a phone number and United Luggage Services says they can't even get ahold of them.
Thanks for your help!