After my rewards were re-posted to my account this morning, I e-mailed them to see what I could do about my $49.20. Since they only have rewards in increments of $25, all I can do is get 1, $25 reward today, and then lose most of the remaining $24.20. I asked them in my e-mail to offer me an extension or a $.80 credit to top off my account at $50. Here's their response (in less than 4 hours, miraculous)... not exactly helpful to me:


Good Afternoon

Thank you for your recent inquiry and for your continuing participation in e-Rewards. I apologize but credits cannot be added to an account.

Our rules regarding Expiration of e-Rewards Currency and Reward Redemption are designed to encourage e-Rewards members to redeem for rewards as they are earned. Our redemption rules require that e-Rewards currency earned prior to December 31, 2002 must be used for reward redemption no later than March 31, 2003.

As outlined in the e-Rewards Member Agreement, after March 31 of each year, 25% of any unredeemed e-Rewards currency accumulated prior to December 31, 2002 will be rolled over for use in the current year balance, and the remaining 75% of unused currency will be subject to expiration.

During our initial years of launching e-Rewards, in select cases, we have elected not to expire the 75% that our rules indicate can be expired, thus allowing these members additional time to earn and claim rewards. e-Rewards reserves the right to expire unused e-Rewards currency in member accounts, as specified in the program rules at any time on or after April 1, 2003..

We hope you will have the opportunity to use your e-Rewards to redeem a program reward soon.

Please watch your in-box for future announcements regarding new opportunities to earn and redeem your e-Rewards.

Sincerely,

Cathi Gumpert