Originally Posted by
shorthauldad
Why does a company making lots money have anything to do with it not being bad at anything?
It dosen't which is the point I was trying to make rather ironically. For all the huffing and puffing on here BA won't care unless the bottom line is hit. There is no incentive for any company to provide customers with a better service unless it improves the bottom line.
None of us are special to BA, just a means to an end.