FlyerTalk Forums - View Single Post - Agent Cannot See Paid Inventory I Find Online
Old Jan 7, 2015 | 9:41 am
  #3  
dd1612
 
Join Date: Dec 2009
Location: MSP
Programs: DL GM, AMEX Business Platinum, AMEX Delta Reserve, DL SkyClub Member, Choice PM
Posts: 2,218
Originally Posted by randidliyo
So, how do you suppose that I was able to find and book a flight that she, and the rebooking desk, BOTH told me was sold out?
Strange, eh?
And they wonder why we don't trust them.

randidliyo
It's called an upsell!
They are getting better at it, have even been asked whether I need a hotel or a car in MSP (home airport).
Thank the agent for asking and say 'bye.
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