Is it just me or does BA seem like a much better target for a British newspaper and the Daily Mail to have a go at than AI? I mean that seems easier than chasing AI for a quote and knowing the facts about who is responsible for looking after the passengers?

Had a similar situation one New Year as we were caught out when LI removed one flight from the schedules and replaced it with another an hour later*. We were also quoted 7-8 days for being able to get back by the BA station manager at GND. We were supposed to be flying on a BA flight from Barbados which our new LI flight would have likely caused us to miss the check in deadline. It certainly did when that flight then arrived an hour late and we were then stuck in the departure lounge at GND. Flights at this time of year are normally fully booked with Waitlsted and Standby passengers. The last thing you want to do we were told was miss your flight I was told by the station manager and he went off to have a look at alternative flights for us. We did get back via two BWI flights next day (which was an interesting experience) but we had the last seats available (which I confirmed on the web back at the marina) out of the Caribbean for several days.

Now I've made a vow never to fly LI again and (except to ACK) to avoid separate tickets. I'm not suggesting that separate tickets were bought in this case simply that I wouldn't try and buy them again.

*We asked at the LI check in desk when the flights had been altered and discovered that it was whilst we were on holiday. They asked if we had called to check on the flight times and when I asked if they had a Marine VHF and kept a watch on Channel 16 they said no. I explained that we had been on a boat sailing and the first time we had been in mobile phone communication range was when we returned the boat to the marina on GND.