FlyerTalk Forums - View Single Post - Delayed luggage - what to expect for compensation
Old Jan 7, 2015, 7:07 am
  #3  
intuition
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I wouldn't have any expectations on compensation for a delayed bag, regardless if it is first or last leg. I waited almost 3 days for a bag in HKG (got it a few hours before proceeding to next destination) and got no compensation. (Didn't ask, wasn't offered)

Reimbursement for a claim is another thing. If you had reasonable costs replacing items you needed, I guess they will give you the money back upon presenting receipts. You need to use the feedback form.
Be prepared to wait months and months for request to process.
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