Originally Posted by
eternaltransit
EK will argue that web-based tickets bought through their website are actually issued by their DXB based web agent (it will say on the e-ticket itself) - in terms of whether this applies to your itinerary, EK are mandated to disclose to you whether the itinerary you are booking is covered by the US Department of Transport regulations (which indeed happens when you book an itinerary involving the U.S.).
Isn't a ticket point of sale known to DOT? I mean, it may be in DXB or elsewhere. Wherever it is, it is not open to argue. Moreover, I was thinking it doesn't matter where the ticket is issued. When Priceline sells you a ticket on Air France for a flight from Rome to Paris, the ticket may be issued by Air France web agent in Paris, but I was thinking DOT regulations apply (do they?) because travel agency who sold the ticket is based in US.
Thanks for the point about disclosure of applicability of DOT regulations.
Originally Posted by
eternaltransit
If you don't need to travel on the tickets you booked, I recommend cancelling, applying for a refund of everything and contacting your credit card issuer to dispute the charge. That way, as you have proof of the amount quoted, you can then forward this to your issuer, and EK will forward their side of the story to them.
If I cancel the tickets and receive a full refund as promised by EK (although as I explained, this option does not work for me), why should I dispute the charge with credit card issuer?