Originally Posted by
worjackie14
That's a final comeback letter, something issued after a lot of communication where the conversation isn't really getting anywhere. There's more to this here.
*******views are mine and do not represent British Airways************
All prior communications were about rerouting. I had discussed what would happen to my vouchers should i cancel but always got the same answer which was please cancel first and we will work on the vouchers after.
I cancelled and then asked about the vouchers. This is what i got.
Im more than happy to share initial emails and my exec no if you doubt this