FlyerTalk Forums - View Single Post - Most arrogant customer service in the world
Old Jan 6, 2015 | 8:18 am
  #13  
TheHak
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Join Date: Dec 2011
Location: London
Programs: BA NON flyer, LH Frequent Traveller, V/A Gold, HGP Diamond, HHonnors Diamond, GHA Black
Posts: 633
Originally Posted by worjackie14
That's a final comeback letter, something issued after a lot of communication where the conversation isn't really getting anywhere. There's more to this here.

*******views are mine and do not represent British Airways************
All prior communications were about rerouting. I had discussed what would happen to my vouchers should i cancel but always got the same answer which was please cancel first and we will work on the vouchers after.

I cancelled and then asked about the vouchers. This is what i got.

Im more than happy to share initial emails and my exec no if you doubt this
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