Join Date: May 2012
Location: Munich, Algarve, Sussex or S.F Bay Area
Programs: Mucci, BA Gold, A3*Gold, LH SEN, HH Gold, Marriott Plat, IHG Plat Amb
Posts: 5,605
I think we need more background here to form any opinion. I got 3K Avios for complaining about missing scones in CE afternoon tea, so 2.5K as goodwill implies BA don't think they have anything to compensate.