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Thread: Significant flight time change with no notice - any recourse?
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Old Jan 5, 2015 | 10:15 am
  #7  
yyz_atc_qq
 
Join Date: Dec 2005
Location: YYZ most of the time
Programs: AC SE100K MM, Princess Elite
Posts: 3,921
Originally Posted by 2MMKid
Call Res and explain to them that you were not made aware of the change and the change is a major schedule change of which they need your consent. Further explain that you are not able to make it and come armed on the phone with alternate times and routings to help ease the call.
That only works if you bought the ticket from AC directly (web or phone). If any other method was used (Expedia or TA) then AC isn't likely to help
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