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Thread: Significant flight time change with no notice - any recourse?
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Old Jan 5, 2015 | 10:12 am
  #6  
2MMKid
 
Join Date: Jan 2015
Location: YVR/HKG/SIN
Programs: ACSE*2MM,CX Diamond, BA Gold, OW Emerald,Fairmont Platinum, SPG Platnium Lifetime,
Posts: 208
Originally Posted by kellyl
Flight from PDX-YYC originally booked leaving 20:25, checked in this am and now leaving at 15:50! No email notification, no phone calls. If I'm unable to make this flight do I have any claim to AC?
This is the ONLY direct flight and all others leave earlier. WJ flight leaves at 21:00 which would be the best option now.
Anyone else see this type of major tweak with no notice?
Call Res and explain to them that you were not made aware of the change and the change is a major schedule change of which they need your consent. Further explain that you are not able to make it and come armed on the phone with alternate times and routings to help ease the call.
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