[QUOTE=uanj;23924338]Jiejie, I used to use qunar and gave up on them because of the high rate of problems just as you described above for Ctrip. So, in comparison, elong and Ctrip are far less painful.

Qunar is a consolidator site and unlike elong and ctrip does not contract or book with hotels. They simply display rates from third party agencies. Often these are the smaller agencies that are displaying rates without actually having an allotment at the hotel. This means each time someone books, they need to contact their wholesaler(s) to verify availability. In addition, many of these smaller agencies are violating terms and conditions on the rates they buy from wholesalers, resulting in bookings being refused and/or agencies being "shut down" and blacklisted.

While ctrip resorted to similar practices for a while, they have recently developed their own product to compete with the lower rates found on Qunar and this seems to be working well.