FlyerTalk Forums - View Single Post - 2015 HH Diamond Suite Upgrade FAILURE Thread
Old Jan 3, 2015 | 9:44 pm
  #8  
PHLisa
 
Join Date: Dec 2012
Location: Philadelphia
Programs: HH Diamond, IHG Plat, SPG & Marriott Gold, CC Silver
Posts: 541
5 night stay at Hilton Vienna over Christmas. Suites available until 2 days prior to check in. Not only was I not upgraded to a suite, they downgraded us from a king bed standard room to a twin bed exec room, while pretending that pushing 2 beds together was the same as a king.
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