Now that i re-read it, sounds as if she wants to use the miles to pay someone to find flights, if that's the case, that's not what FT is about. Don't pay anyone on here to find flights. Money would be better spend on a IATA certified (Accredited?) travel agency, they don't charge too much compared to the value if 25,000 miles. Some of them have access unpublished fares that may be cheaper, although likely wont earn any miles