Originally Posted by
Skimanant
I agree bbriscoe, it is too opaque. It would be nice to see on arrival diamonds are upgraded to best available room/ suite, rather than may/ could. Apparently diamonds are about 2.5% of total members.
This statistic is misleading. Although Diamonds are a small percentage of total members, they typically travel every week so the percentage of Diamonds that are in a hotel in a given week is a lot higher then 2.5%. I've been at Hilton business hotels where most of the guests have been Diamond or Gold.