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Old Dec 21, 2002 | 4:27 am
  #8  
kelly786
 
Join Date: Jul 2002
Location: California, AA EXP,HH Gold,Hyatt Diamond, *wood PLT, Amex PLT,
Posts: 392
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Tenacious:
The few times I've had problems with points posting, I call CS 888-262-4528. So far, I've always received a favorable outcome.</font>
Hi
My points disabled my account after my first redemption attempt last week. Emails and phone calls to the above number have not gotten no responses. Could u tell me who/how u got past the voice mail maze to actually resolve your issue. I would really appreciate it as I have quite a few points thru purchases etc that I am trying to redeem and don't understand why they disabled my account.
Thanks
kelly786
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