FlyerTalk Forums - View Single Post - Important updates to Air Canada Altitude in 2015

Jan 2, 2015 | 10:35 am

#3739

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Join Date: Sep 2014

Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..

Posts: 18,877

Quote:

Originally Posted by tcook052

See the Pareto principle.

Examples of the rule (from Wiki of course

)

"80% of a company's complaints come from 20% of its customers"

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