Originally Posted by
paul4040
I don't really think that it's reasonable to suggest buying a flexible AMS-LHR single at five times the cost.
BA have acted correctly here - yes - but they are being on the unhelpful side. Had the award flight left him arriving too late to make his AMS-LHR flight I suspect they would have been more flexible.
Incidentally, for future reference AMS-MAN/MAN-LHR is available and the MAN-LHR leg counts as a free domestic - and that's all one booking.
Amsterdam to Manchester? Who with?