FlyerTalk Forums - View Single Post - Consolidated Online Checkin Problems thread (OLCI Online Check in)
Old Dec 31, 2014 | 1:26 am
  #24  
Gweilo
 
Join Date: Sep 2004
Location: Hong Kong
Programs: CX Marco Polo Club, Virgin Flying Club
Posts: 91
I had a problem with OLCI. The nationality shown for my travelling companion was incorrect (CHN when it should be HK) and, if I tried to change it, the "internal error" message would display later in the process. Eventually I decided to leave the nationality unchanged and completed OLCI successfully. Fortunately, this didn't cause any problem at the airport.

As I recall, on the outbound journey they didn't request this information during online check-in. Both airports use the new system (SEC rather than BN on the boarding pass).
Gweilo is offline