Originally Posted by
yngdiego
I'm having problems getting the verification email. I'm using my regular Outlook.com address, to which AMEX sends plenty of other communications for my other cards. I've checked SPAM, and nothing. I've had RedCard resend the email verification once, in addition to the first automatic attempt. Is there a long delay in getting these verification emails?
So I got impatient, and called in to CS. They changed my email address to a gmail account, and immediately got the verification email. He said I can change my email back once I get the real card in the mail. I had BB linked to my Outlook.com address, so maybe that got things confused. I did cancel my BB account a few minutes before I activated the RedCard.