Originally Posted by
andimal
Has anyone gotten this error message when trying to add their second card to the online account?
"Authentication failed. You have exceeded the maximum attempts allowed for authentication and your session has been ended. Please contact Customer Service at 1-888-872-9105 for assistance."
CS was clueless about this error, but tried a variety of things to reset the account, none of which worked. Any ideas?
Yes. Several reports. Unfortunately, you probably need to create a second login for the second card. One person reports an unintended benefit from this though (search this thread ).