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Thread: travel from shanghai - loads of free upgrades from club to first
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Old Dec 29, 2014 | 3:53 am
  #5  
Swanhunter
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They could have been

* service recovery upgrades
* paid airport upgrades
* upgrades for non functioning IFE/seat

And concievable BA staff too.

OP, was the service poorer? Did you miss out on your first choice of anything?
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