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Old Dec 28, 2014 | 10:32 am
  #2  
Pimevai
 
Join Date: Jun 2014
Location: Thailand
Programs: HH, MR, BA
Posts: 123
On that note, although an extensive pillow menu would be nice, I would be willing to settle for a simple "feather-free" option a-la Marriott and SPG.

I add in comments that I want feather free every time I book through HHonors, and I've never gotten it. I always have to call housekeeping after arrival to change out the pillows. Whereas with SPG and Marriott there is the feather-free option which has yet to fail me.
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