FlyerTalk Forums - View Single Post - New IHG Best Rate Guarantee - Discussion & Feedback
Old Dec 28, 2014 | 7:39 am
  #6448  
mitpat474
 
Join Date: Feb 2013
Location: N/A
Programs: 100m swimming certificate level 5
Posts: 1,456
Originally Posted by onlysuites
I put in a BRG 3 days back for a stay today and have not heard back from them. I will be staying regardless free or not but would rather cancel and book the cheaper room if they don't reply as I have until 4pm.

What happens when they don't reply?
I think your claim has gone "missing", response times at the moment are around 30-36 hrs. So perhaps book the cheaper rate.
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