Well, time for me to eat my words. It's been over 5 business days since I received the email & still not points.
I sent a second email this morning which was replied to promptly. They said the points were already in my account, and that I should refresh my member key to see them.
I refresed, and also checked my account statement for the last 2 months. No points.
I wrote back asking them to tell me exactly what date the points were posted, since I couldn't find them anywhere.
That was 6 hours ago.... no answer yet. (they replied in less than an hour earlier today).
Mary