FlyerTalk Forums - View Single Post - MyPoints Cust. Service Reply
Thread: MyPoints Cust. Service Reply
View Single Post
Old May 23, 2002 | 2:16 pm
  #2  
SeeYa
10 Countries Visited
20 Countries Visited
30 Countries Visited
20 Years on Site
 
Join Date: May 2001
Location: NYC & ARN
Programs: AA Plat, UA *Gold, Marriott PLT, Hyatt mid-tier whose stupid name I cannot ever recall
Posts: 1,410
I wouldn't get your hopes up. I regularly send in emails stating the particulars of missing points. I always get back the same "We have completed crediting your account with the XXX Points. Please
allow five full business days to view the correction to your account. We
are sorry for the inconvenience but thank you for your understanding.". After 5 business days I always have to email back saying "this is my 2nd(or 3rd) email on this matter. You promised me my points in 5 business days, it is now 6, etc, etc"
SeeYa is offline  
Reply