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Thread: Suspended MP Accounts / Username Access Disabled / 3rd Party Security Breach-Dec 2014
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Old Dec 27, 2014 | 8:43 am
  #7  
edcho
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Originally Posted by david4455
I got a "We temporarily suspended your account to prevent unauthorized access" email last night. After determining it was not a phish I tried calling and was on hold for 30 minutes ( they said 18). I gave up. This morning I called again...got through in 10 ( they said 3) and the person I got had no idea what to do...put me on hold " to talk to her supervisor"... 20 minutes later I hung up.

I can't listen to that UA music loop anymore....help.

Any thoughts other then patience to get this resolved?
Try calling web support directly? Or shoot an e-mail? Even then, you will face long hold times for non-standard issues. I've called about complex technical issues and had to hold for up to 45 minutes (with no results). It's just how it is at United...
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