Originally Posted by
IAN-UK
I get your frustration: the rules don't always favour your circumstances. But it's IHG's game: they establish the rules and it's up to us if we want to play.
I'm not frustrated. I just dislike companies misleading their customers with unfair and surprsing conditions for the sake of marketing.
Anyway, the fact that IHG establishes the rules doesn't change that the current T&Cs are BS when it comes to currencies. As my example above demonstrated it's a lose-lose situation.
Originally Posted by
IAN-UK
The original version of the scheme allowed for currency conversions. This created an added level of complexity - and wafer thin opportunities - as exchange rates shifted. As someone pointed out, the stakes are high, and hotels were miffed when BPG claims were approved when conversion between currencies - rather than the hotels marketing strategies - were the cause.
Easy solution: require a minimum difference of 2-3% if currency converions are involved. Only few currencies will change that much within 24 hours.
HTB.