Anyway to bypass CS when you get a Suspension email?
I got a "We temporarily suspended your account to prevent unauthorized access" email last night. After determining it was not a phish I tried calling and was on hold for 30 minutes ( they said 18). I gave up. This morning I called again...got through in 10 ( they said 3) and the person I got had no idea what to do...put me on hold " to talk to her supervisor"... 20 minutes later I hung up.
I can't listen to that UA music loop anymore....help.
Any thoughts other then patience to get this resolved?