FlyerTalk Forums - View Single Post - Online "check in" Master Thread
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Old Dec 27, 2014 | 2:37 am
  #16  
wkndtraveler
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10 Years on Site
 
Join Date: Dec 2014
Programs: Accor ALL Platinum
Posts: 1,123
I tried this new online check-in at Sofitel Miami last week. Two days before my stay, I received an email, did the check-in online and it was confirmed. However, I never received the advertised welcome SMS that I was supposed to get on the day of arrival with practical information such as transport services to the hotel. When I finally arrived at the hotel, room key wasn't ready and I needed to do the normal check-in procedures: show my passport and credit card even though I had given this information during the online check-in already. Didn't work, yet.
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