Originally Posted by
zyxlsy
Just checked my statement from Chase.
The Al Molo Harbour City charge, through a Global Payment terminal, is DCC-free.
Got my currency confirmation slip showing HKD, through post facto DCC opt-out.
So I really think the Global Payment terminals in HK have this feature to select currency, but managers or cashiers don't know how to run opt-outs, or aren't given the credentials (or didn't ask for them) needed to run opt-outs...
I'm glad you didn't get hit with DCC. It's difficult to prove that all Global Payments terminals have this ability, but what's the use if the cashiers don't know how to opt out? Even with
percysmith talking to the manager and cashier in Cantonese we weren't able to opt out at Greyhound Cafe. I specifically asked if there was any input they could do to select the currency after the fact, and they said no. They then humored us by voiding the first transaction and allowing us to see if there was any option of intercepting the DCC after inserting the card. There was a prompt that said "ENQUIRY", but hitting cancel during this window did nothing.
I'm beginning to think the only thing that can stop this madness is to get the merchants to start seeing Reason Code 76 chargebacks. On principle I should have let the Greyhound Cafe charge go through and been the second Reason Code 76 chargeback after
cxua. Perhaps if we keep peppering these merchants with chargebacks they will find a way to disable DCC on request or start respecting cardholder choices.