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Old Dec 26, 2014 | 5:19 pm
  #2168  
gloobnib
 
Join Date: Sep 2012
Location: IND
Programs: Hilton Dia, Hyatt Glbl, Marriott Lftm Plat, National EE
Posts: 316
Originally Posted by Carl Christensen
I want to further stress my belief that the right place to load is the checkout land/express lane. Their screens are turned towards you and you can actually watch the successful load happen and display on screen. This could allow you to see the failed load and not even pay.
Interesting point.

FWIW, I personally use the CS desk primarily because A) they don't freak out about the large $ amounts, B) they usually already know the drill on how to do a basic RB load, and C) most importantly the line for CS has always been very short vs waiting for a bunch of Christmas Shoppers to checkout at the main checkouts!

I've loaded at the register a couple of times, but can't say that I've paid much attention to what the cashier's screen shows.
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